Child & Young People’s Safety & Wellbeing Resources
Momentum Mental Health is committed to providing safe, inclusive and supportive environments for all children and young people. As a Child Safe Organisation in Queensland, we uphold the principles of the Queensland Child Safe Standards and continuously work to strengthen our governance, culture, and practices to ensure the safety and wellbeing of children and young people.
This page outlines our public commitment to child safety and provides access to key policies, frameworks, and child-friendly resources. Together, these documents demonstrate how we work to prevent harm, promote cultural safety, respond to concerns, and uphold the rights and voices of children and young people.
Our Pledge and Commitment to Child Safety
Momentum Mental Health:
- Has zero tolerance for child abuse, neglect, exploitation, or harm in any form
- Actively promotes the rights, voices, and participation of children and young people
- Is committed to cultural safety, including for Aboriginal and Torres Strait Islander children and young people
- Ensures staff, volunteers, and leaders understand their responsibilities in keeping children safe
- Maintains clear, accessible processes for raising concerns or making complaints
Download a copy of our pledge here.
Governance and Oversight
Strong governance is central to Momentum’s approach to child safety and wellbeing. We provide oversight, accountability, and continuous improvement through two dedicated advisory and governance groups:
- Child Safety and Wellbeing Governance Committee
This committee provides organisational oversight of child safety and wellbeing, ensuring Momentum meets its legal, ethical, and regulatory obligations. The committee monitors risk, policy implementation, incident responses, and continuous improvement activities related to children and young people. - Cultural Safety Advisory Group
This advisory group provides guidance and advice to strengthen Momentum’s cultural safety practices. It supports respectful, inclusive, and culturally safe environments, with a particular focus on Aboriginal and Torres Strait Islander peoples and communities.
These groups play a critical role in embedding child safety and cultural safety into leadership decision-making and organisational culture.
Frameworks
Our frameworks guide how child safety and cultural safety are embedded into everyday practice across Momentum programs and services.
- Cultural Safety Framework
Outlines Momentum’s approach to creating culturally safe, respectful, and inclusive environments for children, young people, families, and communities. Download a copy here.
Codes of Conduct
Our Codes of Conduct set clear expectations for behaviour when working with or around children and young people.
- Code of Conduct for Staff and Volunteers Working with Children and Young People
Details acceptable and unacceptable behaviours to ensure safe, respectful, and professional interactions.
Policies
These policies support safe service delivery, risk management, and clear responses to concerns involving children and young people.
- Child and Youth Risk Management Policy
Describes how Momentum identifies, assesses, and reduces risks to children and young people. - Cultural Safety Policy
Sets out Momentum’s commitment to culturally safe practices, relationships, and environments. - Online Safety and Data Security Policy
Outlines how Momentum protects children and young people in online environments and safeguards personal information.
Children and Young People’s Rights
Momentum believes children and young people have the right to feel safe, be respected, and have a say in matters that affect them.
- Momentum’s Children’s Rights Brochure
Explains children’s rights, what being safe means at Momentum, and how to speak up if something feels wrong. Download a copy of our brochure here.
Raising a Concern or Making a Complaint
Momentum encourages children, young people, parents, carers, staff, volunteers, and community members to speak up if they have concerns about a child’s safety or wellbeing.
Concerns can be raised:
- Directly with a Momentum staff member, or
- Through our Children and Young Persons Complaint process, which is designed to be safe, respectful, and age-appropriate
All concerns are taken seriously and responded to promptly, respectfully, and in line with our legal and ethical obligations.
Continuous Improvement
Child safety is an ongoing commitment. Momentum Mental Health regularly reviews its policies, practices, training, and governance arrangements to ensure we meet best-practice standards and continue to provide safe, welcoming spaces for children and young people.
If you would like more information about our child safety and wellbeing approach, please contact Momentum Mental Health.
Momentum Mental Health 